Privacy Policy
Who we are
This policy covers the Buckingham Canal group: Buckingham Canal Society CIO (registered charity 1156662), Buckingham Canal Limited, Cosgrove Marina Limited and Cosgrove Marina BR Limited. Each is responsible, as data controller, for the personal information it collects. Our address is Marina Office, Lock House, Lock Lane, Cosgrove, Milton Keynes MK19 7JR, and you can contact us about data protection at gdprrecords@buckinghamcanal.org.uk.
What data we collect and why
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Details you send us through our contact, volunteer and complaints forms, or by email
Why: To reply to you and deal with your request
Our legal basis: Legitimate interests
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Volunteer details and emergency contacts
Why: To run safe work parties
Our legal basis: Legitimate interests
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Your email address, if you sign up for news
Why: To send you news about our work
Our legal basis: Consent, which you can withdraw at any time
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Membership and donation details, including Gift Aid declarations
Why: To manage your membership and claim Gift Aid
Our legal basis: Contract, and legal obligation for Gift Aid records
Security Checks and Cookies
Our forms use Cloudflare Turnstile to stop spam. Turnstile checks your browser when you submit a form and may process technical information such as your IP address. It does not use advertising cookies.
Our website uses cookies and other related technologies. You can find full details of what we use and why on our Cookie Policy page.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We use trusted service providers to run our systems, including Microsoft (email and file storage), Cloudflare (form security) and our website host. They process data only on our instructions. We do not sell your data. We share it with others only where the law requires it, for example with HMRC for Gift Aid.
How long we retain your data
We keep information only as long as we need it. Enquiries are kept for up to two years, and volunteer records for two years after your last session. Shop orders are kept for the current society year (1 December to 30 November) and the previous year. Gift Aid records are kept for at least six years after the end of the accounting period they relate to, as HMRC requires.
What rights
You can ask us for a copy of the information we hold about you and ask us to correct it, delete it, or stop or limit how we use it. Where we rely on your consent, you can withdraw it at any time. Email gdprrecords@buckinghamcanal.org.uk, or write to us at the address above. We will reply within one month.
Complaints
If you think we have not handled your personal data properly, please tell us using our GDPR complaints form, by email to gdprrecords@buckinghamcanal.org.uk, or in writing. We will acknowledge your complaint, normally within 5 working days. You can also complain to the Information Commissioner’s Office at any time: ico.org.uk, telephone 0303 123 1113.